Returns
Deer Fence Canada Inc is confident that you will be highly satisfied with our products, accessories and tools.
If for any reason you are not completely satisfied, we will accept unused material in original packaging at anytime within 30 days of original shipment. Returns made after 30 days may be subject to a 20% restocking charge to cover no recoverable credit card fees and other expenses.No returns accepted after 90 days.
DIY products that have been installed then dismantled are not eligible for return.
Steel products are non-returnable due to weight and shipping costs.
Customers who return products will be required to pay for all shipping charges and these will be deducted from any refunds for materials. Shipping charges include the initial delivery charge and the return shipping charge. Any product damage incurred during return shipping will be charged to the customer.
Please Note: Fence posts and Sleeves and gates are not returnable.
Electrical items with a manufacturers warranty may require the item to be returned to an address in the USA. This can be difficult and time consuming. Please contact us before you engage in this route and we will do our very best to help you with the process or if possible give you a Canadian address for the return. Upon receipt of returned products, customers will be credited the purchase price less shipping charges and any restocking charges that may apply.
Please contact Customer Service prior to return of any items. see contact page.